Contact us
Contact Us
Have your read our FAQ pages?
Alternatively use our ticketing system by filling in the form below.
Alternatively use our ticketing system by filling in the form below.
IMPORTANT Please logon to assist our Customer Service team
(This helps us handle your request better and faster, than ordinary email)
(This helps us handle your request better and faster, than ordinary email)
- Forgotten your Account Password? ...Click here to recover your password
- Forgotten your Flextel Reroute PIN? ...no problem, simply Logon to your account and change your PIN, but if you are not the Account holder, the holder can issue you with a new PIN.
- Complaints: As part of its ongoing commitment to professional standards, Flextel is a member of Ombudsman Services: Communications, an Ombudsman Service for public communication providers and their Customers.
Customer Support
Tel: 0370 321 1000
Fax: 0370 321 1001
Email: ask@flextel.com
Monday - Friday (09:00 - 17:00 UK Time Zone)
Fault Reporting Only
0370 3210 151
Only for major service affecting faults outside of customer support hours.
Faults will be responded to within one working day.
Flextel is a business name of Flextel Limited.
Flextel Limited is licensed to run Telecommunications Systems under the Communications Act 2003.
Flextel Ltd
Flextel House, The Commons, Sandbach, Cheshire, CW11 1EG
Registered in England No. 2772380
